A summary of our terms and conditions relating to all training
1. Payment terms
Our standard payment terms are that deposit is taken at time of booking and the remaining monies are paid by the date stated on your invoice. You will be invoiced for the remaining amount. You are expected to have paid the full amount 30 days prior to the start of the course. Please email firstname.lastname@example.org when payment has been made. Your deposit is non-refundable in all circumstances.
2. Credit terms
Our standard credit terms for account customers are 30 days from the date of invoice.
3. Course bookings
Bookings are preferred to be made via the Teen Yoga website. However you can also book by email, letter or phone. Telephone bookings must be confirmed in writing via email to email@example.com. Please quote purchase order numbers where applicable.
Should circumstances mean that you need to transfer to another Teen Yoga course, the following charges will apply, dependent on notice given:
- First transfer, made more than four weeks prior to the course start date – no charge
- Two to four weeks’ notice given – 25% of the course fee
- Less than two weeks’ notice given – 50% of the course fee
- All transfers must be taken within a period of six months from the original date
In all cases of transfers, your deposit payment is non-refundable.
Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
- More than four weeks prior to the course start date – no charge
- Two to four weeks prior to the course – 50% of the course fee
- Less than two weeks prior to the course – full fee
- NB Cancellation must be made in writing and received by Teen Yoga by the due date
In all circumstances, your deposit payment is non-refundable.
If you do not attend a course, and you have not previously informed us, the full course fee remains payable. Your deposit payment is non-refundable.
7. Late arrivals/missed sessions
If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable. All sessions are mandatory.
8. Unforeseen circumstances
On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.
9. Guidelines for students and employers
It is the employer’s responsibility to ensure that students are free from any condition which would affect their capability to undertake their chosen course, and that they have the aptitude to cope with an intensive course of study. We welcome students with disabilities but it remains their employer’s responsibility to ensure that they are appropriately supported in their workplace
Teen Yoga would welcome in advance, for setup purposes, notification of any assistance that a student is likely to need during the running of the course.
If it is felt that the student doesn’t meet the learning outcomes of the course and or assessment process and is referred, they will be offered a free assessment. Any further training or coaching over and above that provided on the course may be charged for.
10. Fair processing
All information that we hold concerning you will be held and processed by Teen Yoga strictly in accordance with the provisions of the Data Protection Act 1998.
Such data will be used by the organisation to administer our relationship with you. We will not, without your consent, supply your name and addresses to any [other] third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.
As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact our Data Protection Officer at St John’s Gate, Clerkenwell London EC1M 4DA.